Frequently Asked Questions

Everything you need to know about your electronics and orders.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.

What is your return policy for electronics?

We offer a 30-day return policy for most items. Products must be in their original packaging and include all accessories to be eligible for a full refund.

Do you offer technical support for products purchased?

Yes, Salem Techsperts provides complimentary basic technical support for 90 days following your purchase to help you get your devices up and running.

Are your products covered by a warranty?

All new electronics come with a standard 1-year manufacturer warranty. Refurbished items include a 90-day limited warranty provided directly by Salem Techsperts.

Do you ship internationally?

Currently, we ship to the United States and Canada. International shipping rates and delivery times vary based on the destination and package weight.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.